Help! Something has gone wrong and you need help! Who you ask and what you say can have a huge impact on how long it takes to get the assistance you need.
In this talk, I’ll show you how to determine who is the right person to ask for help. Also, I’ll teach you how to craft support requests that set you up for actionable replies.
Lastly, we’ll go over some troubleshooting steps you can take to fix issues yourself.