{"id":1254,"date":"2021-12-30T16:48:59","date_gmt":"2021-12-30T22:48:59","guid":{"rendered":"https:\/\/birmingham.wordcamp.org\/2022\/?post_type=wcb_session&#038;p=1254"},"modified":"2022-01-06T16:39:31","modified_gmt":"2022-01-06T22:39:31","slug":"how-to-get-real-help-with-wordpress-products","status":"publish","type":"wcb_session","link":"https:\/\/birmingham.wordcamp.org\/2022\/session\/how-to-get-real-help-with-wordpress-products\/","title":{"rendered":"How to Get Real Help with WordPress Products"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Help! Something has gone wrong and you need help! Who you ask and what you say can have a huge impact on how long it takes to get the assistance you need.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this talk, I\u2019ll show you how to determine who is the right person to ask for help. Also, I\u2019ll teach you how to craft support requests that set you up for actionable replies. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lastly, we\u2019ll go over some troubleshooting steps you can take to fix issues yourself.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Help! Something has gone wrong and you need help! Who you ask and what you say can have a huge impact on how long it takes to get the assistance you need. In this talk, I\u2019ll show you how to determine who is the right person to ask for help. Also, I\u2019ll teach you how [&hellip;]<\/p>\n","protected":false},"author":15184684,"featured_media":0,"template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_wcpt_session_time":1643994000,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[1205],"footnotes":""},"session_track":[24],"session_category":[],"class_list":["post-1254","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-1-wordpress-basics"],"jetpack_sharing_enabled":true,"session_date_time":{"date":"February 4, 2022","time":"11:00 am"},"session_speakers":[{"id":"1205","slug":"bill-robbins","name":"Bill Robbins","link":"https:\/\/birmingham.wordcamp.org\/2022\/speaker\/bill-robbins\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/sessions\/1254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":2,"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/sessions\/1254\/revisions"}],"predecessor-version":[{"id":1302,"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/sessions\/1254\/revisions\/1302"}],"speakers":[{"embeddable":true,"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/speakers\/1205"}],"author":[{"embeddable":true,"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wporg\/v1\/users\/3sonsdevelopment"}],"wp:attachment":[{"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/media?parent=1254"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/session_track?post=1254"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/birmingham.wordcamp.org\/2022\/wp-json\/wp\/v2\/session_category?post=1254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}